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Meridian Tower FAQs

Browse Meridian Tower frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check-in time is 1:00pm
Check-out time is 09.30am

Q: Do you require a security bond upon check-in?

We do not require a security bond upon check-in but we do require credit card details.

Q: Is after hours check-in available?

After hours check-in is available. Please contact the manager at least 24 hours prior to arrival if you require late check-in.

Q: Can I have a late check-out?

Please contact the manager at least 24 hours prior to your date of departure if you require a late check-out. If a late check-out is available, charges may apply.

Q: When do I have to pay a deposit?

A deposit is required at time of booking to secure your reservation.

Q: What are the reception hours?

Monday - Friday: 08.30am - 4.30pm
Saturday - 08.30am - 1.00pm
Sunday - Closed

Q: Can I book theme park tickets at reception?

Yes, we do have a complete booking service for theme park tickets, tours and transfers at reception.

Q: Do you accept Schoolies bookings?

No, we do not accept Schoolies bookings as we do not have the policies, procedures or resources to ensure the safety, comfort or convenience of our guests during this period. This also applies to party groups.

Q: How much deposit is required?

Bookings during Easter, Christmas, Cooly Rock Festival require a deposit of $400.
Bookings other than the above periods require a deposit of $300.

Q: What is your cancellation policy?

If you want to cancel your booking, we will only refund your deposit less $50 administration fee if you have given us at least 30 days notice for bookings during Christmas, Easter, Cooly Rock Festival or school holidays.
At all other times a minimum of 14 days notice is required.

For bookings staying 14 nights or more we will only refund your deposit less $50 administration fee if you have given us at least 60 days notice.

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

WiFi access is available in common areas. Charges apply.

Q: What facilities do you have?

Our facilities include a heated outdoor swimming pool, spa, sauna, gym, games room, full-size tennis court, BBQ, and library.

Q: Is there car parking available?

Yes, we have free secure underground car parking available with one space allocated per apartment.

Q: Is all linen provided?

You are provided with bed sheets, pillow cases, bath towels, bath mat and tea towels.

Q: How often are the rooms serviced?

Services take place mid-stay for stays of 9 to 10 nights.
For stays of more than 10 nights there is a weekly service.

Q: Is the pool heated?

We have an outdoor heated swimming pool.

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Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

An easy drive north of about 30 minutes takes you to Surfers Paradise and Broadbeach.

Q: Are there shops or restaurants nearby?

Just a short stroll from Meridian Tower, Kirra and North Kirra surf clubs are closeby and serve breakfast, lunch and dinner.
Cafes and restaurants are only 5-10 minutes walk from Meridian Tower.

Q: Is there public transport nearby?

Yes. A short walking distance from Meridian Tower to Musgrave Street will bring you to bus services running from Tweed Heads to Broadbeach, Burleigh, Robina and the theme parks.

Q: What local attractions are in the area?

Point Danger & Snapper Rocks
Currumbin Wildlife Sanctuary
Kirra Sky Dive
Tweed River Cruise
Whale Watching Cruise
Twin Towns Services Club
Twin Towns Bowls Club
Mount Tamborine National Park
Theme Parks

Q: How far away are the theme parks?

Theme parks are a 40 minute drive up to M1 motorway.

Q: Where can I buy groceries locally?

A local convenience store, bakery and cafe are located just 5 minutes walk from Meridian Tower.

Q: How close is the Gold Coast International Airport?

The Gold Coast International Airport is just 1.5km away from Meridian Tower, only a 5 minute drive.

Q: How close is Kirra Beach?

Kirra Beach is just opposite Meridian Tower!

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